1. Information regarding the collection of personal data and contact data of the controller

    • Below, we will inform you of how we handle your personal data when you use our website. “Personal data” means all data that can personally identify you.
    • Under the General Data Protection Regulation (GDPR), Pino’s GmbH, Heid-Werkstrasse 9 – A-2000 Stockerau, e-mail:, is responsible for the data processing for this website. The controller for personal data is the natural person or legal entity that decides on the purposes and means of processing personal data – either alone or jointly with others.
    • This website uses SSL or TLS encryption for security reasons and to protect the transfer of personal data and other confidential content (such as orders or inquiries to controllers). In general, you can recognise encrypted connections by the character string https:// at the beginning of the URL and the lock symbol in your browser line.
  2. Data collection when you visit our website

    When you use our website for purely informational purposes, without registration or transmission of other information, we only collect so-called “server logfiles”, i.e. the data that your browser sends to our server. In general, this is only the data that is technically required to display the content of the website: date and time of the access, reference to how you reached our website, browser used, operating system and IP address.Processing is done in accordance with Article 6(1)(f) GDPR based on our legitimate interests in improving the functionality and stability of our website. There is no further use or transfer of data. We only reserve the right to subsequently check the server logfiles if there is specific evidence of possible unlawful use.

  3. Cookies

    • What are cookies?

      Small text files that contain a limited set of information regarding Internet settings are called cookies. During your first visit to a website, your browser downloads these text files and temporarily stores them on your device, at least for the duration of your visit. If you visit the website again using the same device, the stored cookie will be sent back, either to the website that generated it (First Party Cookie), or to a service provider other than the one that stored it on your device (Third Party Cookie). Cookies make it possible to improve the user experience by reporting your preferences and interests. In this way, the offerings and content can be adapted to fit your needs.

    • Which cookies do we use and why?

      Mandatory cookies
      We can only ensure the smooth functioning of our website by using certain necessary cookies. Without these cookies, which are also referred to as “strictly necessary”, you could not enjoy problem-free use of our website. No personal data is stored in this type of cookie.

      Cookies from third parties
      Our website also uses content from third parties, so-called Third-Party Cookies. Examples of these are integrated Facebook content or Google Adwords. We do not control these third-party service providers, however, when you visit our website, they can place cookies and thereby obtain information, such as the information that you have accessed our website. To obtain additional information regarding their use of cookies, please visit the websites of the respective third-party service providers. If you decide not to grant or to withdraw your consent to the use of cookies that require consent, you will only have access to the functions of our website that can be used without such cookies. You will receive a notice informing you of this when you visit the website. If you do not wish to permit the use of any cookies, you can utilise the setting for this in your browser.

    • What are the advantages of cookies?

      If you repeatedly visit the website with the same terminal and browser, some cookies can remember your preferences and usage pattern and thereby contribute to improving your user experience by adapting the content displayed to reflect your preferences and interests.

    • On what legal basis do we use cookies?

      We may place mandatory cookies because they are necessary to provide the services offered by our website.
      By using our website, you consent to the placement of the Third-Party Cookies described below.

    • How do you manage or delete cookies?

      You must make the following changes to your browser settings to delete or block cookies. With most browsers it is possible to accept or reject all cookies or to only permit certain types of cookies. It is also possible to set your browser so that you are asked each time a website wishes to store a cookie. Since the cookie administration procedures vary from browser to browser, please use the help function of your browser to find the exact steps to change settings.Additional information can be found at http://www.youronlinechoices.com or Standard browsers also have a “Do Not Track” function for Third-Party Cookies.

    • For which services do we use cookies?
      • 1. Online marketing: Use of Google AdWords conversion tracking
        This website uses the “Google AdWords” online advertising programme, and, as part of Google AdWords, the conversion tracking provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Adwords to draw attention to our attractive offerings through advertisements (so-called Google Adwords) on external websites. Based on the data on advertising campaigns, we can determine how successful the individual advertising measures are. Therefore, we are pursuing our interests in showing you advertising of interest to you, making our website more interesting for you and obtaining a fair calculation of advertising costs.The conversion tracking cookie is placed when a user clicks on an AdWords advertisement placed by Google. As a rule, these cookies become void after 30 days, and personal identification is not their purpose. If a user visits certain pages of this website and the cookie has not yet expired, we and Google will know that the user clicked on the advertisement and was transferred to this page. Every Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked over the websites of AdWords customers. The information obtained with the aid of the conversion cookie is used to create conversion statistics for AdWords customers who have decided in favour of conversion tracking. The customers learn the total number of users who clicked on their advertisement and were transferred to a page with a conversion tracking tag. However, they receive no information that could personally identify users. If you do not wish to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie with the user settings on your Internet browser. Then you will not be included in the conversion tracking statistics.Google LLC with its registered office in the USA is certified under the US-EU “Privacy Shield” Data Protection Convention, which ensures compliance with the level of data protection applicable in the EU.

        You can receive additional information about Google’s data protection policies at the following Internet address:

        You can permanently deactivate cookies for advertisement defaults by setting your browser software to prevent them or downloading and installing the browser plugin available under the following link:

        Please note that certain functions of this website may not be usable or fully usable if you deactivate the use of cookies.

      • 2. Web analysis services: Google Universal Analytics
        This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies to enable an analysis of your use of the website. The information generated by the cookies about your use of this website (including a shortened IP address) is generally transferred to a Google server in the USA and stored there.This website exclusively uses Google Analytics with the extension “_anonymizeIp()”, which shortens the IP address for purposes of anonymisation and precludes any direct link to a particular person. Google uses this extension at the outset to shorten your IP address within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.Google uses this information on our behalf to evaluate your use of the website, compile reports about website activities and provide us with other services related to website use and Internet use. The IP address sent by your browser for the purposes of Google Analytics is not combined with other Google data.

        You can prevent the storage of cookies by changing the settings of your browser software. However, we must point out that, in this case, you may not be able to fully use all the functions of this website. Moreover, you can prevent the collection of the data generated by the cookies related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

        As an alternative to the browser plugin or in browsers on mobile devices, please click on the following link to place an opt-out cookie to prevent the collection of data by Google Analytics within this website in the future (this opt-out cookie only functions in this browser and only for this domain. If you delete your cookies in this browser, you must click on this link again): Deactivate Google Analytics

        Google LLC with its registered office in the USA is certified under the US-EU “Privacy Shield” Data Protection Convention, which ensures compliance with the level of data protection applicable in the EU.

        This website also uses Google Analytics for cross-device analysis of visitor streams, which are carried out with a User ID. You can deactivate the cross-device analysis in your customer account under “My data”, “Personal data”.

        You can find more information about how Google Analytics handles user data in Google’s privacy policy at:

      • 3. Retargeting/remarketing/testimonials: Google AdWords Remarketing
        Our website uses the functions of Google AdWords Remarketing to advertise this website in Google search results and on third-party websites. The service provider is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google places a cookie in the browser of your terminal, which automatically enables interest-based advertising on the pages you visit using a pseudonymous cookie ID.Additional data processing only occurs if you have given your consent to Google for Google to link your Internet and app browsing history with your Google account and use the information in your Google account to personalise the advertisements you view on the web. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.You can permanently deactivate cookies for advertisement defaults by setting your browser software to prevent them or downloading and installing the browser plugin available under the following link:

        Google LLC with its registered office in the USA is certified under the US-EU “Privacy Shield” Data Protection Convention, which ensures compliance with the level of data protection applicable in the EU.

        You can view additional information and the data protection policies with respect to advertising and Google here:

      • 4. Social plugins: Facebook and Instagram
        So-called social plugins of the Facebook and Instagram social networks are used on our website. These services are offered by Facebook Inc. and Instagram LLC. The personal data of European users of both social networks are processed by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook Ireland”).Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The personal data of European users of Facebook is processed by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook Ireland”). You can find an overview of Facebook’s plugins and what they look like here: Additional information can be found here: and here: is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). You can find an overview of the Instagram buttons and what they look like here: Instagram’s privacy policies can be found at:

        Facebook can only collect your data if you actively click on the aforementioned plugins.

      • 5. Fan pages

        • 5.1 Facebook and Instagram
          We operate so-called fan pages on Facebook and Instagram. Facebook Ireland is also responsible for the cookies placed by Instagram. These cookies are surveyed by us and Facebook jointly. Additional information regarding the collaboration between Facebook and Instagram can be found under the caption: “How do the Facebook companies work together?” in Facebook’s data guidelines, which are linked above:
        • 5.2 Twitter
          We operate a fan page on Twitter. The personal data of European Twitter users is processed by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 Ireland (“Twitter Ireland”). The cookies placed by Twitter Ireland are surveyed by us and Twitter Ireland jointly. Twitter’ privacy policy can be found at
        • 5.3 Pinterest
          We operate a fan page on Pinterest. The personal data of European Pinterest users is processed by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest Ireland”). The cookies placed by Pinterest Ireland are surveyed by us and Pinterest Ireland. Pinterest’s privacy policy can be found at
  4. Making contact

    Personal data is collected when you contact us (e.g. by contact form or e-mail). The respective contact form indicates which personal data is collected via the contact form. The sole purpose of this data is to process your request or make contact, and it is only stored and used for these purposes and the related technical administration, based on Article 6(1)(f) GDPR. If you contact us with the intention of concluding a contract, your data is processed as a pre-contractual measure under Article 6(1)(b) GDPR. After your inquiry has been fully processed, your data is erased, if it is clear that the relevant matter has been fully clarified and no statutory retention obligation prevents erasure.

  5. Transfer of data to service providers (processors)

    The complexity of today’s data processing processes is the reason we utilise service providers to process your data. Many of these service providers are located outside the territory of the European Union or the European Economic Area. However, in all cases when service providers are used, we ensure that the European level of data protection is provided, and the European data security standard is followed. Please contact the person referred to above if you wish additional information, such as how and to what extent we process your data or transfer your data to service providers in your specific business case and what protection guaranties we have obtained.

  6. Transfer of data to supervisory authorities and courts and other third parties

    Our company is subject to numerous provisions of law. We may have to disclose the personal data of our customers to government authorities or courts in response to their inquiries. We only comply with such inquiries if we are required to do so by law. In all these cases, we always ensure that the law is followed and therefore your data is protected.

  7. Rights of data subjects

    The applicable data protection law grants you the extensive rights of data subjects vis-a-vis the controller with respect to the processing of your personal data. You will find information about these rights below:

    • Right of access to your own personal data in accordance with Article 15 GDPR: In particular, you have the right to information regarding the personal data concerning you that is being processed by us, the purposes of the processing, the categories of personal data being processed, the recipients or categories of recipients to whom your data is or was disclosed, the planned period for which your data will be stored or the criteria for the determining the length of storage, the existence of rights to rectification, erasure, restriction of processing, objection against the processing, lodging a complaint with a supervisory authority, the right to know the source of your data if we did not collect it from you, the existence of automated decision-making, including profiling, and, if necessary, meaningful information about the logic involved and the significance for you and the envisaged consequences of such processing. Moreover, you have a right to be informed of the safeguards under Article 46 GDPR that exist if your data is transferred to third countries (e.g. the USA);
    • Right to rectification under Article 16 GDPR: You have the right to prompt rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;
    • Right to erasure under Article 17 GDPR: You have the right to demand erasure of your personal data if the requirements of Article 17(1) GDPR are met. However, this right does not apply if processing is necessary to exercise the rights of free expression and information, to comply with a legal obligation, for reasons of public interest or to establish, exercise or defend against legal claims;
    • Right to the restriction of processing under Article 18 GDPR: You have the right to demand restriction of the processing of your personal data for as long as the accuracy of the data, contested by you, is being checked, if you oppose the erasure of your data due to impermissible data processing and instead demand restriction of the processing of your data, if you need your data to establish, exercise or defend against legal claims, but we no longer need this data since its purpose has been achieved or if you have lodged an objection for reasons arising from your special situation and it has not been determined whether our legitimate interests are overriding;
    • Right to be informed under Article 19 GDPR: If you have asserted your right to rectification, erasure or restriction of the processing against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you was disclosed of this rectification or erasure of data or restriction of processing, unless this is impossible or would involve a disproportionate effort. You have the right to be informed of these recipients.
    • Right to data portability under Article 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller, insofar as this is technically feasible;
    • Right to withdraw consents that have been given under Article 7(3) GDPR: You have the right to withdraw any consent of yours to the processing of data at any time with effect for the future. If you withdraw your consent, we will promptly erase the relevant data, unless further processing can be based on a legal ground that does not require your consent. The withdrawal of consent does not affect the lawfulness of processing carried out based on your consent until it was withdrawn;
    • Right to object in accordance with Article 21 GDPR: Even if data concerning you is accurate and complete and we are lawfully processing it, you can object to the processing of this data in special exceptional cases, which must be justified by you. You are entitled to this right to object under the requirements of Article 21 GDPR, i.e. primarily with respect to data processing occurring in our legitimate interest. Likewise, you can object if you receive direct advertising from us and do not wish to receive this advertising in the future.
    • Right to lodge a complaint under Article 77 GDPR: If you believe that the processing of personal data concerning you violates the provisions of data protection law, you have the right – irrespective of any other legal remedies under administrative or judicial law – to file a complaint with a supervisory authority, particularly in the Member State where you have your habitual place of residence or place of work or at the place of the alleged violation.


Duration of the storage of personal data

The duration of the storage of personal data is measured by the respective statutory retention period, if any (e.g. retention periods under commercial and tax laws). The relevant data is routinely erased after the expiration of the respective period, unless it is needed for contract fulfilment or contract initiation and/or unless we have a legitimate interest in continuing to store the data.